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Warranty Policy

Shenzhen Mailederun Technology Co., Ltd. (Hereinafter referred to as the MLDR®) provides warranty for all LED strip lights, LED rope lights, LED grow lights, and other LED lighting products manufactured or supplied by itself. The warranty period is 2 to 5 years, subject to the invoice and contract signed by both parties, starting from the date of purchase, unless otherwise stated. At its option, MLDR® will repair or replace the product if it is found to be defective as to workmanship or materials. This warranty does not extend to damage resulting from misuse, neglect or abuse, or accident. This warranty extends only to the original consumer purchaser.

If a defect arises within the warranty period, please promptly contact MLDR® and send defect report to E-mail support@mldrled.com within 7 days. Goods will not be accepted for return unless the return notice has been issued.

The Buyer is responsible for shipping charges. Please allow a reasonable period of time for completion of repairs or replacement. If the product is replaced, the replacement product is covered only for the remainder of the original warranty period dating from the purchase of the original product.